Streamlined corporate users' workflows within Prodigy by improving efficiency and standardization while enabling Hilton Hotels to scale the Add-ons program globally.
Since Nov. 2024, 82,000+ hotels updated saving 20,506 hours or 2.3 years of hotel operational work.
Drove revenue growth and operational efficiency by establishing a centralized process for Hilton corporate and hotel teams to define and manage room attributes.
Created a 0–1 product; increased bookings by 2%, cut time on page by 9%, and reduced session duration by 12%.
Created a new innovative, dynamic dashboard experience, a 2025 Inman Innovators finalist, that increased client-agent collaboration by simplifying product complexity.
Create a 0-1 product that increased client-agent collaboration by 20%, and increased on app communication by 10%.
Developed a dynamic feed that unified clients and agents to monitor the market, collaborate, and refine search criteria for the home buying process.
Created a 0-1 product that unified clients & agents to monitor the market, collaborate, and refine search criteria over time.
Designed a new marketplace, separate from HomeAdvisor’s quote-based model, to increase visibility for fixed-price tasks and clearly seperate the business models.
Create a new marketplace, separate from quote-based model, to boost visibility & revenue for fixed-price tasks.
Increased user confidence on Arrow.com by enhancing data integrity, content organization, and technical documentation through research and A/B testing.
Over 2.5 years at Arrow Electronics, I optimized the Product Detail Page, driving monthly revenue growth from $40K to $2M (~5,000%) and increasing average order value by 300%.